1. IntroductionArt Area ("we," "us," or "our") operates the website
https://artarea.ai (the "Site") and provides AI-generated video content creation services for social media and advertising.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, contact us, or use our services. By using our Site or services, you agree to the practices described in this policy.
2. Information We CollectWe collect only the minimum information necessary to provide our services.
Information you provide directly:- Name
- Phone number
- Email address
- Content and materials you share with us to create your video (briefs, references, images, text, or other assets) — collected through messaging apps (WhatsApp, SMS, iMessage) or email after initial contact
Information collected automatically:- Standard technical data such as IP address, browser type, device information, and pages visited, collected through our website hosting platform (Tilda) and standard web analytics.
3. How We Collect InformationWe collect your information when you:
- Submit a contact form on our Site
- Click through to contact us via WhatsApp, SMS, or iMessage
- Communicate with us by email or messaging apps
- Make a payment
4. How We Use Your InformationWe use your personal information to:
- Respond to your inquiries and communicate with you
- Create and deliver the video content you order
- Process payments
- Provide customer support
- Comply with legal obligations
We do
not sell your personal information to third parties.
5. PaymentsPayments are processed through
PayPal. We do not collect, store, or process your full payment card details. When you pay, your payment information is handled directly by PayPal under its own privacy policy, available at
https://artarea.ai/privacy. We recommend reviewing it.
6. Third-Party ServicesTo operate our Site and provide services, we rely on third-party providers, including:
- Tilda — website hosting
- PayPal — payment processing
- WhatsApp, Apple (iMessage), and SMS carriers — communication
These providers process data under their own privacy policies. We share with them only the information necessary to provide our services.
We may also use AI tools to produce video content. Materials you share for video creation may be processed through such tools solely to deliver your order.
7. International Data TransfersArt Area is based in the Dominican Republic and serves clients in the United States, the Caribbean region, and elsewhere. Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.
8. Data RetentionWe retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
9. Your RightsDepending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise any of these rights, contact us using the details in Section 12.
10. Data SecurityWe take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children's PrivacyOur services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Contact UsIf you have questions about this Privacy Policy or how we handle your data, contact us:
Art AreaEmail: [your contact email]
Website:
https://artarea.ai13. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.